Power Connector Faults
Frequently occur resulting in no or intermittent charging/operation; often you can wiggle or wedge the lead to get the power charge light to illuminate in the laptop.
Motherboard faults are very common, Unreal Computers, unlike most other repairers fix 75-80% of motherboard faults at an economic price. Many laptop problems are caused by faults on the motherboard rendering the laptop or notebook unusable. We fix motherboards by diagnosing and replacing defective motherboard components where necessary.
Fixing a motherboard is considerably less expensive than replacing the complete motherboard, thus keeping the repair cost down!
Screen & Video Faults
Screen faults are quiet common on many laptops and may not be too expensive to repair depending on the cause. If you can see a very dark or ghost image then the screen has probably NOT failed! The fault is probably caused by the illumination circuitry not working. If there is a display with coloured lines or blocks or no display at all then the fault may lie with either the screen or the motherboard. If the screen has a crack or large blotch or what looks like ink leaking then the fault is probably the screen itself.
Keyboard & Mouse Faults
Keyboard & mouse pad faults do not usually occur unless the keyboard has been abused with excessive force or fluid has been spilt between the keys. The usual symptom is one or more keys do not work or require excessive force. The only fix is to replace the keyboard. Occasionally motherboard faults develop that prevents the keyboard from working.
The price of almost every make and model is different so we need full details. Mouse pads often fail or become 'sluggish' & may need replacement.
Broken Cases & Hinges
Broken cases may not stop your laptop working but look awful! We can replace most cases; be it the top or bottom or both parts. We do however have considerable problems obtaining certain units from some manufacturers who do not make them available. If unobtainable we will offer you a clean second user case replacement. When replacing hinges it is always best to have both hinges replaced as the tension often varies between old and new hinges which could cause the screen to distort during opening.
Fluid Spills & Moisture
Fluid spills will severely damage your laptop! If you have an accident immediately remove the battery/power lead and invert the laptop to remove as much fluid as possible. DO NOT TURN ON THE LAPTOP!! Send it immediately to us so we can take it to pieces and investigate where the fluid has gone. It is VERY IMPORTANT that you DO NOT turn on the laptop or it will very likely be damaged beyond repair; it may work for 5mins but the fluid and electricity will severely corrode the motherboard.
DVD/CD Rom Drive Faults
DVD/CD ROM drive faults occur very frequently. Great care must be taken when inserting/ejecting the media as often the tray rails become bent or the optics are damaged. If this has happened the unit must be replaced. An exact replacement is necessary as the front facie must match. Sometimes the connector from the drive to the motherboard fractures, so the fault is not always the drive.
We can quickly repair both types of fault.
Hard Drive Faults & Data Recovery
Hard drive faults occur quiet frequently, especially if the laptop has been banged or dropped whilst turned on. The first you may notice is that Windows will not power up properly or there are frequent software crashes. Often errors can be corrected but it may be necessary to install a new drive and either copy data or reinstall Windows.
Remove Viruses & Install Windows
Viruses, Trojans & Adware or damaged Windows almost always cause the laptop to run slow with frequent crashes. We can either remove them or reformat the complete laptop by reinstalling Windows. By reformatting the drive all data will be lost but the laptop should become as fast as it was when first purchased. We are additionally able to copy say My Documents etc before reformatting so some of the data can be recovered.
We can reinstall Windows back onto your laptop even if you have lost all your setup disks providing the original CD Key label is still attached to the laptop.
Once reinstalled we will usually restore the drivers and add a virus checker.